
Privacy Policy
1. Objectives
Welcome to TCG World, an expansive metaverse where users can engage, create, and thrive within a dynamic digital ecosystem. At TCG World, your privacy is important to us, and we are committed to protecting the integrity of our platform while ensuring transparency about how we handle your information. This Privacy Policy explains how TCG World collects, uses, shares, and safeguards your personal information when you access or interact with our services. By using TCG World, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, you must discontinue your use of the platform immediately. TCG World reserves the right to modify this Privacy Policy at any time without prior notice, and your continued use of the platform constitutes your acceptance of any updates. It is your responsibility to review this Privacy Policy periodically to remain informed of any changes.
Key Objective
This Privacy Policy is designed to ensure that TCG World operates with maximum legal protection while complying with applicable regulations. User rights are limited to those strictly required by law, and all provisions prioritize safeguarding the interests of TCG World as a company.
Table of Contents
2. Information We Collect
TCG World collects information to ensure the proper functioning, security, and enhancement of our platform. This section outlines the types of data we collect and how it is gathered. By using TCG World, you acknowledge and consent to the collection of the following information:
2.1 Personal Information
We collect personal information that you provide directly to us during account creation, interactions with our platform, or when contacting us for support. This includes, but is not limited to: • Account Registration Information: Email address, username, and password. • Identity Verification: Legal name, date of birth, or other identifying information required for compliance with Anti-Money Laundering (AML) and Know Your Customer (KYC) obligations. • Transaction Information: Records of your purchases, sales, and interactions involving virtual land, UNIT tokens, or other digital assets. • Communication Data: Any correspondence between you and TCG World, including support tickets, feedback, or reports. Users are solely responsible for providing accurate and up-to-date information. Failure to do so may result in restricted account functionality or termination.
2.2 Automated Data Collection
We automatically collect certain information about your device, usage, and interactions with TCG World to optimize performance, ensure security, and improve the user experience. This includes: • Device Information: IP address, browser type, operating system, device model, and unique identifiers. • Usage Data: Details about your interaction with the platform, including log-in times, gameplay behavior, in-game purchases, and other activities. • Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies to analyze user behavior, track sessions, and personalize services (see Section 10 for more details). This automated data is essential to monitor system performance, detect and mitigate threats, and support platform functionality.
2.3 Data from Third Parties
We may obtain information about you from third-party sources to enhance the platform’s functionality and meet compliance obligations. This includes: • Payment Processors: Data related to your transactions, such as payment confirmation and transaction IDs. • Authentication Providers: Information from external platforms used for logging in or accessing TCG World. • Public Blockchain Data: Transactional information related to UNIT tokens and other blockchain-based assets visible on public ledgers. • Compliance Databases: Verification results from AML/KYC checks to confirm identity and assess compliance risks. This automated data is essential to monitor system performance, detect and mitigate threats, and support platform functionality.
Ensuring Security, Integrity, and Compliance
The data we collect serves to: • Maintain Platform Security: Protect the platform from unauthorized access, fraud, and malicious activities. • Enhance the User Experience: Deliver a seamless and efficient service by optimizing system performance. • Prevent Misuse: Identify and address actions that violate our terms or pose risks to users or the platform. • Meet Regulatory Obligations: Fulfill our legal duties under applicable laws, including data protection and financial regulations. By collecting and processing this information, TCG World ensures a secure and compliant environment for all users. Continued use of the platform constitutes acceptance of these practices. If you do not agree, you must discontinue use immediately.
3. How We Use Your Information
TCG World uses the information we collect to operate, secure, and enhance our platform while fulfilling legal and compliance obligations. This section outlines the purposes for which your data is used, ensuring a safe and efficient experience for all users.
3.1 Operational Necessities
We use your information to: • Provide Platform Access: Enable you to create and manage your account, interact with digital assets, participate in activities, and engage with other users. • Facilitate Transactions: Process payments, manage purchases of virtual land and assets, and maintain records of transactions involving UNIT tokens and other blockchain-based items. • Deliver Support Services: Respond to inquiries, troubleshoot technical issues, and provide assistance related to your account or use of the platform. Without this information, we cannot provide essential services or maintain the functionality of TCG World.
3.2 Legal and Compliance Obligations
To meet our legal obligations and protect the platform, we process your information for: • AML/KYC Compliance: Verify user identities, assess risks, and comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. • Fraud Detection and Prevention: Monitor for, identify, and mitigate fraudulent, unauthorized, or suspicious activities. • Regulatory Reporting: Fulfill requirements from applicable laws, regulations, and law enforcement requests, including those related to financial transactions and blockchain activity. Processing your data for these purposes is critical to safeguarding TCG World’s operations and ensuring compliance with international standards.
3.3 Platform Enhancement
We use your data to improve TCG World’s features, functionality, and overall user experience, including: • Personalization: Tailor in-game content, advertisements, and recommendations based on your activity and preferences. • Analytics and Optimization: Analyze usage trends, monitor performance, and implement updates to enhance the platform’s efficiency and reliability. • Research and Development: Develop new features, expand services, and introduce innovations that benefit the user community. This ensures the platform remains dynamic, engaging, and responsive to user needs.
3.4 Enforcing Platform Rules and Protecting Users
To maintain the integrity of TCG World, your information may be used to: • Enforce our Terms and Conditions and End User License Agreement. • Investigate and address violations, disputes, or misconduct on the platform. • Protect users from harmful behavior, unauthorized access, or exploitation. We prioritize creating a safe and trustworthy environment where users can thrive.
3.5 Communications
We may use your information to communicate with you about: • Platform Updates: Changes to our terms, policies, or features. • Account Notifications: Security alerts, transaction confirmations, or activity updates. • Promotional Content: Offers, announcements, or events related to TCG World, unless you opt out of such communications. You can manage your communication preferences within your account settings.
Data Use Limitations
We limit the use of your data to what is necessary for the purposes outlined above. If we need to process your information for other purposes, we will only do so as required or permitted by law. Continued use of TCG World constitutes your agreement with how we use your information as described in this section.
4. Sharing and Disclosure of Information
TCG World may share the information we collect with third parties for specific purposes necessary to operate, secure, and enhance the platform. We do so in accordance with applicable laws and with measures in place to protect your data.
4.1 With Service Providers
We share information with trusted third-party service providers who assist in delivering and maintaining TCG World’s operations. This includes: • Payment Processors: To process transactions involving virtual land, UNIT tokens, and other digital assets. • Identity Verification Services: For AML/KYC compliance, fraud prevention, and user authentication. • Hosting and IT Services: To store data, ensure platform functionality, and provide support services. • Analytics Providers: To monitor and analyze usage patterns, optimize performance, and improve features. These service providers are authorized to use your information solely for the services they provide to TCG World and must adhere to confidentiality and data security obligations.
4.2 For Legal and Security Reasons
We may disclose information to third parties if required to do so by law or if we believe such action is necessary to: • Comply with Legal Obligations: Fulfill requests from law enforcement, regulatory bodies, or courts. • Enforce Platform Rules: Investigate and address violations of our Terms and Conditions or End User License Agreement. • Protect Rights and Safety: Safeguard the rights, property, and safety of TCG World, its users, or the public. This includes cooperating with law enforcement in matters such as fraud, unauthorized access, or any other activities deemed unlawful or harmful.
4.3 During Business Transfers
In the event of a business transaction such as a merger, acquisition, sale of assets, or bankruptcy, your information may be disclosed to the relevant parties as part of the transaction. This ensures continuity of services and compliance with legal requirements. Any transfer of information in such circumstances will be subject to appropriate confidentiality and security measures.
4.4 Public Blockchain Data
Transactions involving UNIT tokens or other blockchain-based assets are recorded on public blockchains. Due to the transparent nature of blockchain technology, transaction details (e.g., wallet addresses, amounts, and timestamps) are publicly visible and cannot be removed or altered by TCG World.
4.5 Aggregate and De-Identified Data
We may share aggregate or de-identified data that cannot reasonably identify you with third parties for purposes such as research, analytics, or marketing. This data is used to improve the platform and demonstrate its value without compromising user privacy.
Limiting Disclosures
TCG World does not sell your personal information to third parties for monetary gain. All sharing is conducted strictly for the purposes outlined in this section and with safeguards to minimize risks. By continuing to use TCG World, you acknowledge and consent to the sharing and disclosure of information as described above.
5. Data Security
TCG World takes the protection of your information seriously and implements measures to safeguard it from unauthorized access, misuse, or loss. While no system can guarantee absolute security, we are committed to maintaining a secure environment for your data.
5.1 Measures to Protect Data
We use industry-standard security measures to protect your information, including: • Encryption: Data is encrypted during transmission and, where applicable, in storage to protect it from unauthorized access. • Access Controls: Access to sensitive data is restricted to authorized personnel and third-party service providers who require it for operational purposes. • Monitoring and Detection: The platform is monitored for suspicious activity, vulnerabilities, and potential threats to ensure timely detection and response. • Regular Updates: Our systems and security protocols are regularly reviewed and updated to address emerging risks.
5.2 User Responsibilities
While we take significant steps to secure your data, you also play a critical role in protecting your account: • Safeguard Credentials: Ensure that your username, password, and any other access credentials are kept confidential and not shared with others. • Use Secure Connections: Access TCG World through trusted networks and devices to reduce the risk of interception or malware. • Report Suspicious Activity: Notify us immediately if you suspect unauthorized access or activity within your account.
5.3 Limitations of Liability
Despite our efforts, we cannot guarantee that your information will remain completely secure in all circumstances. By using TCG World, you acknowledge and accept: • The inherent risks associated with transmitting information over the internet or using blockchain technology, including public visibility of blockchain transactions. • That TCG World is not responsible for unauthorized access or breaches caused by factors beyond our control, such as user negligence or third-party vulnerabilities. • That your continued use of the platform indicates your acceptance of these risks. By prioritizing both technical and procedural safeguards, TCG World remains dedicated to minimizing risks while providing a secure and reliable platform.
6. Data Retention
TCG World retains the information we collect only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. This section outlines how we determine retention periods and handle the disposal of data.
6.1 Retention Periods
The retention period for your information depends on the nature of the data and how it is used: • Account Information: Retained for as long as your account is active. If your account is deactivated or terminated, we may retain certain information for a limited time to comply with legal obligations, resolve disputes, or enforce platform rules. • Transaction Data: Blockchain-based transactions are permanently recorded on public ledgers and cannot be deleted or altered. Other transaction records are retained as required for financial reporting, fraud prevention, and regulatory compliance. • Communication Data: Retained for operational and support purposes until it is no longer needed, unless required for legal or compliance purposes. • Usage Data: Retained for a limited time to improve platform performance, detect security issues, and analyze user behavior. Aggregated or deidentified data may be retained indefinitely.
6.2 Disposal of Data
When information is no longer required, we take steps to securely dispose of or anonymize it: • Secure Deletion: Personal data stored electronically is permanently deleted using methods that prevent recovery. • Anonymization: Data may be stripped of personally identifiable information to create aggregated datasets for analysis, research, or other legitimate purposes. • Legal Exceptions: Some data may be retained for longer periods if required to comply with legal obligations or to protect TCG World’s interests.
6.3 User Acknowledgment
By using TCG World, you acknowledge and accept the following: • Certain data, such as blockchain transaction records, cannot be altered or deleted due to the immutable nature of blockchain technology. • Retention of data is necessary to maintain the integrity, security, and functionality of the platform, as well as to comply with applicable laws and regulations. • Requests to delete your information may be limited by our legal and operational obligations. TCG World is committed to balancing data retention practices with privacy considerations, ensuring compliance with legal requirements while protecting the integrity of our platform.
7. User Rights and Choices
At TCG World, we recognize that users may have certain rights regarding their personal information. While we strive to honor these rights in compliance with applicable laws, our platform’s operations and obligations may limit the extent to which these rights can be exercised.
7.1 Limited Access and Correction Rights
Users may have the right to: • Access Information: Request a summary of the personal information we have collected about you, subject to verification of your identity and applicable restrictions. • Correct Information: Request corrections to any inaccuracies in your personal data that you have provided, provided the correction is compatible with our platform's technical and operational constraints. We reserve the right to decline requests that are excessive, repetitive, or that could compromise the security, functionality, or integrity of the platform.
7.2 Opt-Out Options
Users may have limited control over how their information is used: • Marketing Communications: You may opt out of receiving promotional messages by following the instructions provided in the communication or updating your preferences in your account settings. However, you will still receive transactional and operational messages. • Cookies and Tracking: You can manage your cookie preferences through your browser settings or our platform’s cookie management tools, as outlined in Section 10. However, disabling certain cookies may affect your experience on the platform. Certain opt-out requests may be declined if fulfilling them would interfere with the platform’s functionality, security, or compliance with legal obligations.
7.3 Legal Limitations on User Control
Due to the nature of TCG World’s platform and its integration with blockchain technology: • Immutability of Blockchain Data: Data related to transactions recorded on public blockchains (e.g., UNIT tokens and virtual land ownership) cannot be altered or deleted. • Compliance and Operational Needs: Requests to delete or restrict personal information may be limited if the data is required for regulatory compliance, fraud prevention, dispute resolution, or the enforcement of platform rules.
7.4 Submitting Requests
To exercise your rights, please contact us using the details provided in Section 12. Requests will be processed in accordance with applicable laws and the following guidelines: • Identity Verification: We may require you to verify your identity to prevent unauthorized access to your data. • Processing Time: Requests will be addressed within a reasonable timeframe, subject to legal and operational requirements. • Request Denial: We reserve the right to deny requests where permitted by law or if fulfilling them would conflict with the platform’s integrity or legal obligations.
7.5 User Acknowledgment
By using TCG World, you acknowledge that: • Certain rights may be limited due to the nature of blockchain technology and the operational requirements of the platform. • Our priority is to maintain a secure, compliant, and functional environment, which may restrict the ability to honor certain user requests. • Exercising your rights is subject to verification, legal requirements, and the terms outlined in this Privacy Policy.
8. Children’s Privacy
TCG World is not intended for individuals under the age of 18, or the legal age of majority in their jurisdiction, whichever is greater. We do not knowingly collect, process, or store personal information from minors. By accessing or using TCG World, you affirm that you meet the required age and have the legal capacity to enter into this agreement.
8.1 Age Restriction
• Minimum Age Requirement: Users must be at least 18 years old, or the legal age of majority in their jurisdiction, to create an account or use any features of TCG World. • Parental Responsibility: It is the sole responsibility of parents or guardians to monitor and supervise the use of the platform by individuals under their care. TCG World disclaims all liability for unauthorized access by minors.
8.2 Verification of Age
We may implement age verification procedures to ensure compliance with this policy. If we discover that a user has provided false information regarding their age: • The account will be suspended or terminated immediately. • Any data associated with the account may be deleted at our discretion, subject to legal and regulatory requirements.
8.3 Consequences of Non-Compliance
If it is determined that a minor has accessed the platform in violation of this policy: • TCG World assumes no responsibility for any consequences arising from such access, including unauthorized transactions, interactions, or usage of digital assets. • Parents or guardians are solely liable for any misuse, including financial or legal repercussions.
8.4 Reporting Unauthorized Access
If you believe that a minor has accessed TCG World, please contact us using the details provided in Section 12. Upon receiving a valid report, we will take steps to investigate and address the situation, including account suspension and data deletion where appropriate.
8.5 User Acknowledgment
By using TCG World, you acknowledge and agree that: • It is your responsibility to ensure compliance with the age restrictions outlined in this Privacy Policy, as well as in the Terms and Conditions and EULA. • TCG World is not liable for any unauthorized use of the platform by minors or for failure by parents or guardians to monitor access and usage.
9. International Data Transfers
TCG World operates globally, and your information may be transferred, processed, and stored in jurisdictions outside of your country of residence. These jurisdictions may have data protection laws that differ from those in your country, and by using our platform, you acknowledge and consent to such transfers.
9.1 Cross-Border Data Handling
To provide a seamless and efficient platform, your personal information may be: • Transferred to and stored on servers located in countries where TCG World, its affiliates, or service providers maintain operations. • Accessed by authorized personnel or third-party service providers in jurisdictions with differing levels of data protection. We ensure that any such transfers are carried out in accordance with applicable data protection laws and utilize appropriate safeguards, such as contractual agreements, to protect your information.
9.2 Legal Compliance
By using TCG World, you acknowledge and agree that: • TCG World complies with data transfer requirements as mandated by applicable laws, including the use of standard contractual clauses or other lawful mechanisms where required. • We are not responsible for differences in data protection regulations between your country of residence and the jurisdictions where your data is processed.
9.3 Risks Associated with International Transfers
While we take steps to safeguard your information during international transfers, you understand and accept that: • Data transmitted over the internet may be subject to risks inherent in global communications, such as unauthorized access or interception. • TCG World is not liable for these risks beyond the safeguards and measures required by applicable laws.
9.4 User Acknowledgment
By accessing and using TCG World, you confirm that: • You understand and agree to the transfer, storage, and processing of your information in countries outside your own. • You accept the potential risks associated with international data transfers, including the possibility of differing data protection laws. If you do not agree to these terms, you must discontinue your use of the platform.
9.5 Access Fees
You may request access to the personal information we hold about you. While we generally provide this information free of charge, we reserve the right to charge a reasonable fee in the following circumstances: • The request is excessive, repetitive, or unfounded. • Additional administrative costs are incurred in fulfilling the request. We will inform you of any applicable fees in advance and provide a breakdown of the costs before proceeding with your request. Requests may also be denied if they are deemed excessive or unfounded, in which case we will provide a written explanation.
9.6 Additional Rights for U.S. Residents (CCPA)
If you are a resident of the United States, including California, you may have additional privacy rights under the California Consumer Privacy Act (CCPA). These include the right to: • Know what personal information we collect, use, and disclose. • Request deletion of your personal data. • Opt-out of the sale of your personal data. • Non-discrimination when exercising your privacy rights. To exercise these rights, please contact us at support@tcg.world.
9.7 Rights Under U.S. State Laws
Privacy rights under applicable U.S. state laws may vary depending on your location. TCG World complies with all relevant state privacy laws, including those in California, Virginia, Colorado, and others. To exercise your rights or make an inquiry, please contact us at support@tcg.world.
10. Cookies and Tracking Technologies
TCG World uses cookies and similar tracking technologies to enhance your experience, analyze usage, and ensure the security and functionality of our platform. By accessing or using TCG World, you consent to the use of these technologies as described in this section.
10.1 Use of Cookies
Cookies are small files stored on your device that help us recognize your preferences and optimize your interactions with TCG World. We use the following types of cookies: • Essential Cookies: Necessary for the core functionality of the platform, such as account authentication and session management. • Performance Cookies: Help us analyze user activity and improve platform performance. • Functional Cookies: Enable personalized features, such as saving preferences or remembering settings. • Advertising Cookies: Track your activity to deliver relevant advertisements within the platform or on third-party sites. Certain cookies may be placed by third-party service providers acting on our behalf.
10.2 User Preferences
You can manage or disable cookies through your browser settings. However, please note: • Disabling essential or functional cookies may affect the usability of TCG World, including access to certain features or services. • If you disable advertising cookies, you may still see advertisements, but they will not be tailored to your preferences or activity. Our platform may also provide a cookie preference tool to help you manage your choices.
10.3 Disclaimer of Tracking Impacts
By using TCG World, you acknowledge and accept the following: • Tracking technologies are used to protect the platform’s integrity, enhance user experience, and comply with legal obligations. • We do not guarantee that all cookies or tracking technologies can be fully disabled due to technical limitations or platform dependencies. • Third-party providers may implement their own tracking mechanisms, which are governed by their privacy policies. TCG World is not responsible for these practices.
10.4 Additional Tracking Technologies
In addition to cookies, we may use: Web Beacons: Small graphics embedded in emails or web pages that allow us to monitor user engagement. Log Files: Records of actions taken on the platform, such as login times and usage activity, to analyze trends and enforce platform security.
10.5 User Acknowledgment
By accessing TCG World, you confirm that: • You consent to the use of cookies and tracking technologies as described in this section. • You accept any impacts associated with disabling or restricting cookies, including potential limitations to your experience on the platform. If you have any concerns about our use of cookies, you may contact us for further information as outlined in Section 12.
10.6 Do Not Sell My Personal Information
TCG World does not sell personal data to third parties. However, if you would like to inquire further or exercise your privacy rights under the CCPA, please contact us at support@tcg.world
11. Changes to This Privacy Policy
TCG World reserves the right to update or modify this Privacy Policy at any time, without prior notice, to reflect changes in our practices, platform features, or legal requirements. By continuing to use TCG World after any updates, you agree to the revised Privacy Policy.
11.1 User Responsibility
It is the sole responsibility of users to review this Privacy Policy periodically for updates. The latest version of this Privacy Policy will always be available on our platform and will indicate the “Effective Date” at the top of the document. By using TCG World, you acknowledge and agree that: • You are responsible for keeping yourself informed about any updates to this Privacy Policy. • Continued use of the platform after changes are made constitutes your acceptance of the updated Privacy Policy.
11.2 Effective Date
All updates to this Privacy Policy take effect immediately upon being posted unless stated otherwise. The “Effective Date” reflects the most recent revision and serves as notice of changes. If you have concerns about the Privacy Policy or its updates, you must discontinue your use of the platform.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, you may contact TCG World through the following: Email: support@tcg.world When contacting us, please provide sufficient details to help us address your inquiry effectively, including your name, account information, and a clear description of your concern or request. Note: For security and compliance purposes, we may require verification of your identity before responding to certain requests about your personal information.
13. Legal Compliance and GDPR Safeguards
13.1 GDPR Compliance
TCG World adheres to the EU General Data Protection Regulation (GDPR) when processing personal data from users in the European Economic Area (EEA). We ensure the following: • Personal data is collected and processed lawfully, fairly, and transparently. • Appropriate safeguards are in place for cross-border data transfers.
13.2 International Data Transfers
Your personal data may be transferred to jurisdictions outside your country of residence, including non-EEA regions, with safeguards in place, such as: • Standard contractual clauses approved by the European Commission. • Privacy Shield frameworks, where applicable.
13.3 User Rights in GDPR Jurisdictions
Under GDPR, users may: • Request data access, rectification, or erasure. • Object to or restrict data processing. • Request data portability for applicable records.
14. Gameplay and Log Data
14.1 Information Collected During Gameplay
TCG World collects data related to gameplay activities to enhance your experience, including: • In-game actions and interactions. • Character names and progress. • Log data such as IP addresses, browser types, and session timestamps.
14.2 Use of Gameplay Data
This information is used to: • Monitor platform performance and resolve issues. • Improve gameplay features and enhance security. • Conduct anonymized research and statistical analysis.
15. Data Sharing with Third Parties
15.1 Scenarios for Data Sharing
TCG World may share anonymized or non-anonymized personal data with third parties under the following circumstances: • To comply with legal obligations, such as anti-money laundering or tax regulations. • To service providers for platform operations (e.g., payment processors, IT support). • During business transfers, such as mergers or acquisitions.
15.2 Third-Party Compliance
All third parties engaged by TCG World are bound by strict data protection agreements to ensure compliance with applicable laws and safeguard user data.
